BrokerFest 2021, Helping brokers do better business | Insurance Times
  • Date
    11 October 2021
  • Location
    Belvedere Road, London, SE1 7PB
  • Tickets
    300
  • Sessions
    20
BrokerFest

Helping brokers do better business

BrokerFest makes its long-awaited return in October and will be the first in-person event aimed at brokers from Insurance Times in 18 months. We’re expecting to attract an in-person broker audience of 250-300.

Building on the successful launch of the MGA Five Star service ratings last year, we are adding new elements highlighting the specialist insurance offerings from MGAs with a dedicated MGA exhibition room and a tailored MGA stream.

This year’s agenda will again partly be driven by market feedback from the unique Five Star ratings broker research from Insurance Times, covering service performance in Personal lines, Commercial lines, eTrading and now MGAs. There will also be plenary sessions on eTrading service issues, the consolidation of broker networks and the impact of the FCAs latest proposals. The four streams will concentrate on: Cyber, Motor, High Net Worth and, for the first time, MGAs.

If you’re a broker, tickets are free of charge – book today to reserve your spot.

If you’re not a broker but would like to attend, tickets can be purchased online.

BROKERFEST 2021 AGENDA

10:00 - 10:05 Welcome to BrokerFest 2021

10:05 - 10:45 Finding the best business opportunities in a challenging market

Lines are hardening, capacity is hard to find in certain classes and there have been difficult conversations with customers during the pandemic. But the market is changing and there are big opportunities for brokers in forming new relationships with customers and using all the tools available to them. We hear from the insurer, broker, MGA and tech chiefs on how brokers can achieve the holy grail of pleasing customers and maximising revenue?

Speaker: Simon McGinn, Chief Executive, Allianz Insurance - Commercial | Phil Bayles, Chief Commercial Officer, Ardonagh Advisory | Representative from Premium Credit

10:45 - 11:05 Overcoming the etrade service challenge

Content director Saxon East interviews head of research Savan Shah and an experienced broker to discuss some of the most important findings across our surveys to brokers on e-trading - referrals are getting much longer, systems are suffering outages and now price disparity is happening between extranets and software houses. How can brokers navigate these issues? Does our Insurer and Software House have the answer?

Chair: Saxon East, Content Director, Insurance Times
Speakers: Savan Shah, Head of Research, Insurance Times | Giles Baxter, Chief Information Officer, Open GI | Jon Newall, Former Independent Broker/E-Trade Evangelist

11:05 - 11:30 Battling through the pandemic: A broker’s story

In a story of overcoming adversity and rising to the challenge, content director Saxon East interviews a broker about their experience of the pandemic and the lessons they learned.

Chair: Saxon East, Content Director, Insurance Times
Speaker: Ian McCarron, Director, McCarron Coates

11:30 - 12:00 Networking Break

12:00 - 15:35 Streams

Chair: Matt Scott,Founding Director, Insurance DataLab

12:00 - 12:30 From adolescence to adulthood with SME [or Mid-Market] cyber

General Overview
How cyber-SME [or Mid-Market] has improved in the last couple of years and the insurance firms driving it. We speak to leading insurance firms.

Speaker: to be announced

12:35 - 13:05Understanding the opportunity in reputational risk products

Reputational risk products are now on the market, with cyber playing an essential part. A market leader will reveal all on the product.

Speaker: to be announced

13:05 - 14:30 Lunch & networking

14:30 - 15:05The fast-developing cyber risk update

Cyber risks are evolving all the time, at a rapid pace, especially in this new work at-home environment. What are the latest and biggest risks brokers should know about?

Speaker: James Burns, Head of Cyber, CFC Underwriting

Chair: Saxon East, Content Director, Insurance Times

12:00 - 12:30The MGA Survey results

Content director Saxon East interviews Savan Shah about the key findings of the survey.

Speaker: Saxon East, Content Direct, Insurance Times | Savan Shah, Head of Research, Insurance Times

12:35 - 13:0512:35 – 13:05 Rise of all-digital MGAs

Insurance Times interviews a market leader and finds out what a pure-play digital MGA can offer brokers that is different.

Speaker: Jacqueline McNamee, Founder and CEO, C-Quence Technologies

13:05 - 14:30 Lunch & networking

14:30 - 15:05Session to be confirmed

Synopsis to follow

Speaker: to be announced

Chair: Tim Potter, Managing Director, Newsquest Specialist Media

12:00 - 12:30Taking advantage of the fleet revolution

Improved telematics, better crash prevention systems and camera monitoring technology are all raising performance in fleet. What are the latest developments in these areas that brokers should know about? How should insurer and MGA partners be rewarding brokers who embrace the very practices in risk management?

Speaker: Andrew Barratclough, VP – Partnerships Director – Insurance – UK & EMEA, eDriving

12:35 - 13:05Impact from the FCA pricing and product review

The FCA is expecting big changes from motor (and home) brokers by September. What are the expectations? Are you up to date? Insurance Times speaks to former FCA chief turned consultant Michael Sicsic on the latest developments.

Speaker: Michael Sicsic, Managing Director, Sicsic Advisory

13:05 - 14:30 Lunch & networking

14:30 - 15:05Premium Finance and motor session

Synopsis to follow

Speaker: to be announced

Chair: Katie Scott, Editor, Insurance Times

12:00 - 12:30New entrants to cause disruption in HNW

Find out what they are doing and how they can upset the balance of play.

Speaker: to be announced,

12:30 - 13:05What’s hot and not in HNW

Fine wines, high art, classic cars this session highlights the risers and fallers in asset valuation in the HNW market.

Speakers: to be announced

13:05 - 14:30 Lunch & networking

14:30 - 15:05Combining the personal touch with the technological edge

Insurer speaks about how to get the perfect balance between all the advances in technology on offer, and ensuring clients have the personal touch with insurers on hand to help. How do you stop mid net worth becoming too e-traded?

Speaker: to be announced

15:05 - 15:35Rethinking the hard-hit SME landscape

Pandemic-hit SMEs want cheaper policies, are ready to scrutinise insurance products more aggressively and more prepared to drop 'non-essential' insurance such as BI, environmental liability, directors and officer - a new study from McKinsey found. 71% of SMEs suffered falling revenue, and 30% were impacted 'greatly'. Insurance is at the cross-roads with a once in a generation opportunity to reshape their client offering.

  • - What new and/or improved products can brokers' offer customers?
  • - How can brokers improve the customer journey?
  • - How are brokers managing the difficult conversations of increased prices and a desire from SMEs to drop certain products?
  • - What exactly do brokers want from insurers to service their customers' needs & to what extent are insurers delivering?

Speakers: Gary Lovatt, Diretcor, FSB [Federation of Small Businesses] | other speakers to be announced

15:35 - 16:00 Networking break

16:00 - 17:00Networks at the crossroads

The past year has seen network consolidation and revamped models. But the big questions remain: do they deliver? The session explores:

  • - The impact of network consolidation and fresh ownership
  • - The Emergence of new and growing networks
  • - Whether networks deliver for insurers
  • - Whether networks deliver for brokers

Speakers: to be announced

17:00 - 17:05 Closing remarks from the Chair

Meet Our Speakers

A big thank you to all our speakers.

Content Director, Insurance Times
    Head of Research, Insurance Times
      Managing Director, Sicsic Advisory
        Managing Director, Newsquest Specialist Media
          Chief Executive, Allianz Insurance - Commercial
            Director, McCarron Coates
              Chief Information Officer, Open GI
                Founder and CEO, C-Quence Technologies
                  Former Independent Broker/E-Trade Evangelist
                    Head of Cyber, CFC Underwriting
                      Director, FSB [Federation of Small Businesses]
                        Chief Commercial Officer, Ardonagh Advisory
                          VP – Partnerships Director – Insurance – UK & EMEA
                            Sponsorship

                            A big thank you to all of this year’s sponsors

                            Open GI | Sponsoring BrokerFest 2021 | Insurance Times

                            Sponsorship opportunities can be tailored to suit your particular business objectives; from raising brand awareness, to product launches to building a reputation as a thought leader. To find out more about the benefits of sponsorship and how to get involved contact:

                            Aisha Roberts
                            Head of Commercial
                            020 7618 3408
                            aisha.roberts@insurancetimes.co.uk

                            Leah Keating
                            Business Development Manager
                            0207 618 3434
                            leah.keating@insurancetimes.co.uk

                            Contact Us

                            Event management

                            Mandy O’Connor
                            head of UK events
                            020 7618 3470
                            mandy.oconnor@nqsm.com

                            Sponsorship

                            Aisha Roberts
                            Head of Commercial
                            020 7618 3408
                            aisha.roberts@insurancetimes.co.uk

                            Agenda & speakers

                            Debbie Kidman
                            Head of International Events
                            020 7618 3094
                            debbie.kidman@nqsm.com

                            Exhibition Plan

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